Eduardo has written 74 articles

Secure Remote Worker: Get your network ready

Purpose Guide you through basic changes necessary to get your home network ready to work with our Secure Remote Worker environment. It will guide you through potential changes to your network configuration, personal VPN software and software firewalls. Secure Remote Worker – Wired Network Connection TTEC Secure Remote Worker requires your PC to be connected…

System Validation Tool

A. Purpose To provide the steps to download and launch Secure Remote Worker (SRW) Validation Tool onto any Windows computer (whether it is BYOD or TTEC provided). B. Download and launch SRW Validation Tool Click on the Thinscale Vaidation Tool button to download. After clicking on the Thinscale Vaidation Tool button, look at the bottom of the window and…

TT2Go Installer

A. Purpose Please follow up this mandatory steps before Tech Check-In (TCI). You are required to attend with a USB/SSD drive prepared with the following steps. This document will guide you to download, install and configure the USB/SSD drive with the TeleTech® Windows to Go Operating System (TT2Go). B. Before you begin To have the USB/SSD…